Privacy Policy

Your privacy matters to us at Platinum Power Washing. This Privacy Policy explains how we collect, use, and protect your personal information. Our practices follow applicable privacy laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other regional privacy standards.

INFORMATION WE COLLECT

To provide our pressure washing services and communicate with you effectively, we may collect the following information:

Contact Information: Name, phone number, email address, and service address.
Service Details: Property type, service needs (e.g., driveway cleaning, house wash), and photos or notes related to your project.
Billing Information: Payment method (e.g., card or digital payment), billing history, and invoices.
Technical Information: IP address, browser type, and interactions with our website or scheduling forms.
Consent-based Media: Photos or videos of completed work for portfolio or marketing purposes (with your permission).

We do not knowingly collect data from individuals under the age of 18. If we become aware of such data, we will delete it immediately.

HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

Scheduling and delivering pressure washing services.
Sending confirmations, reminders, and updates about your service.
Providing estimates, invoices, and receipts.
Responding to inquiries and support requests.
Improving our website, customer experience, and service offerings.
(If you opt-in) Sending promotional offers, seasonal discounts, or service updates.

You can unsubscribe from marketing communications at any time by following the unsubscribe link or contacting us.

DATA SECURITY

We are committed to protecting your data through:

Secure website forms and encrypted communication.
Restricted access to customer records.
Regular monitoring and updates to security protocols.

In the unlikely event of a data breach, we will notify affected individuals as required by law.

DATA STORAGE AND RETENTION

Your personal information is stored on secure servers in jurisdictions that comply with strong privacy standards. We retain data only as long as necessary for service delivery, accounting, and legal compliance.

SHARING INFORMATION

We do not sell your personal information. However, we may share it under these conditions:

With trusted service providers (e.g., payment processors, scheduling tools) strictly for service delivery.
When legally required (e.g., court orders or regulatory investigations).
With your explicit permission (e.g., sharing before-and-after photos on our website or social media).

All third parties must adhere to our privacy and security standards.

COOKIES AND WEBSITE TRACKING

Our website may use cookies to enhance your experience. These include:

Essential Cookies: To enable core website functions.
Analytics Cookies: To track site performance and visitor behavior (via tools like Google Analytics).
Preference Cookies: To remember your service preferences and location.

You can disable cookies in your browser settings at any time.

YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to:

Access or request a copy of the personal information we hold.
Request corrections or updates to your information.
Request that we delete your information, subject to legal obligations.
Opt out of marketing communications.
To exercise your rights, contact us at Support@platinumpowerwashing.ie.

THIRD-PARTY LINKS

Our website or communications may include links to other websites. Platinum Power Washing is not responsible for the privacy practices or content of those third-party sites.

CHANGES TO THIS POLICY

We may update this Privacy Policy occasionally to reflect changes in our services or legal requirements. The latest version will always be available on our website. If you have questions about this policy, contact us at Support@platinumpowerwashing.ie.